His articles about culture, design, innovation, and interviewing users have been published in interactions, Core77, Ambidextrous, and Johnny Holland. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal and a great selection of related books, art and collectibles available now at AbeBooks.co.uk. Elizabeth F. Churchill, Director of Human Computer Interaction, eBay Research Labs. The images are hilarious. Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal edition steve portigal below. There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. Surprisingly, this book is not only a useful guide on how to interview users but also on how to talk to people in your life when you really want to make it about them, not you. Interviewing Users: How to Uncover Compelling Insights ... You have a lot of data and you’re slicing and dicing it to find interesting insights. That book does a great job of providing a foundation and overview. The examples are plenty. This is a good review of key components of a qualitative research study. I have to say, I was a little disappointed. Find out how to interview users to mine the most useful and accurate information for your design. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Steve Portigal is an experienced user researcher who helps companies harness the strategic power of insights. Not for practitioners, too basic. Researchers, designers, managers and leaders all benefit from interviewing techniques and tools that enable you to conduct informative interviews with anyone. 11215 USA. 2013. You'll move from simply gathering data to uncovering powerful insights about. Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. Refresh and try again. There are no discussion topics on this book yet. Interviewing Users : Steve Portigal : 9781933820118 We use cookies to give you the best possible experience. Leans very heavily on the practical side of conducting ethnographic interviews rather than the academic side of things, and does so extremely well! Interviewing is central to much design research. My biggest takeaway from this book: don’t hire user researchers; they’re full of shit. Just a moment while we sign you in to your Goodreads account. Steve Portigal, founder of Portigal consulting and author of the book Interviewing Users, states that while interviews superficially resemble more informal social occasions (you meet someone at their home, they offer you coffee, you comment on the weather, etc. This is why we present the books compilations in this website. “Stories are where the richest insights lie, and your objective is to get to this point in every interview.”, “Nip Distractions in the Bud Tactically, make sure that you are not distracted when you arrive. There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. If you like books and love to build cool products, we may be looking for you. This is a must read for any researcher going out there and exploring other people's behaviors and attitudes in their day-to-day interactions with any given product/service. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Everyday low prices and free delivery on eligible orders. Think about "Moments of Impact" which isn't really about interviewing but much better for advanced users.. To see what your friends thought of this book, Interviewing Users: How to Uncover Compelling Insights, Amazing book about user research. 1 Interviewing Users: Uncovering Compelling Insights Steve Portigal @steveportigal 2. May 2nd 2013 Despite the title this book cover much more than just interviewing users, I could say it's a perfect primer on user research as a whole because it does cover the fundamentals, the why's, the contexts and the afters (the final chapter on instilling research culture in companies was a great surprise of a book that did so well on everything else also covering the mote corporative and political side of Design). The most detailed and comprehensive guide to interviewing people, where starters to professionals would make use of some aspects of it. Everyday low prices and free delivery on eligible orders. A must-read for both novice and experienced interviewers. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Goodreads helps you keep track of books you want to read. Free delivery for many products! We will explore: • Importance of rapport-building and listening • Techniques • Review different types of questions • Why you need to have a range of question types • What type of participants to recruit and how to find them ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨ Steve Portigal is the author of … Workshops Develop your skills and be inspired with your team in one of … My biggest takeaway from this book: dont hire user researchers; theyre full of shit. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … Over the course of his career, he has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, architects, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. Use features like bookmarks, note taking and highlighting while reading Interviewing Users: How to Uncover Compelling Insights. Everyone can ask questions, right? They may seem straightforward, but skillfully talking to people requires deliberate practice and fine-tuning over time. Welcome back. This is one of those books you’ll go back to, again and again.”, Jared Spool, Principal at User Interface Engineering, “Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive.”. He is the author of Interviewing Users: How to Uncover Compelling Insights. I found it tedious to read, not only because of the small font size and obviously poor choice of the red background and white text which caused even my eyes (and I have perfect vision) to burn. This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. Interviewing users is undeniably one of the most valuable and commonly used user research tools. Very digestible and surprisingly short(er) than what I was expecting, but length in no way is a similar reflection of the content. We’d love your help. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Steve Portigal is the founder of Portigal Consulting, a bite-sized firm that helps clients to discover and act on new insights about themselves and their customers. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal and a great selection of related books, art and collectibles available now at AbeBooks.com. You'll move from simply gathering data to uncovering powerful insights about people. That said I would have given this book 5 stars if it wasn't. Get Free Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal You eventually pick the one with slightly more experience—without ever realizing that the other is an incredible Buy Interviewing Users: How to Uncover Compelling Insights 1st by Steve Portigal (ISBN: 9781933820118) from Amazon's Book Store. If you are experienced in conducting interviews, you can use this book as a quick knowledge refresher. Unfortunately, that's not the case. Brooklyn, New York. Steve’s book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. My consulting projects range from weekly coaching to intensive multi-month engagements. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. by Rosenfeld Media. This item: Interviewing Users: How to Uncover Compelling Insights by Steve Portigal Paperback CDN$49.00 Temporarily out of stock. Researchers, designers, managers and leaders all benefit from interviewing techniques and tools that enable you to conduct informative interviews with anyone. Interviewing Users: How to Uncover Compelling Insights. Interviewing is a foundational user research tool that people assume they already possess. Interviewing is a foundational user research tool that people assume they already possess. Get this from a library! Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. rosenfeldmedia.com/books/interviewing-users/ Interviewing Users: How to Uncover Compelling Insights, Getting Ready to Conduct Your Interviews (. Wonderful book chock full of practical strategies and helpful tips that only can come from someone with a ton of experience during this type of research. Everyone can ask questions, right? It's a great book in terms of helping you plan and execute the interview stage. Read Print is an online library where you can find thousands of free books to read. It's practical, it's full of examples, it contains short stories from the field, it also contains opinions from other researches and ... it's short :). I thought the experience he offers is right in line with what I've been learning. Unfortunately, that's not the case. Find many great new & used options and get the best deals for Interviewing Users: How to Uncover Compelling Insights by Steve Portigal (Paperback / softback, 2013) at the best online prices at eBay! It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. “Steve knocks one out of the ballpark with the detail and insights he’s captured in this fabulous book. Wish I had a chance to do more of this kind of thing. It's a concise, foundational tool for anyone interested in conducting user research for an organization. Free Probably good for beginners. I chose this book having met Steve Portigal at UX Hong Kong a few years back. Interviewing users : how to uncover compelling insights. By Steve Portigal. Steve Portigal’s book is packed with useful tips, illustrative examples, cautionary tales, and how-to advice for planning and conducting interviews, as well as analyzing and presenting data gathered. You can find some useful and practical tips around the whole interviewing process. Be the first to ask a question about Interviewing Users. I'm currently using this book in a qualitative methods course I'm co-teaching for graduate students in design. Interviewing Users by Steve Portigal, 9781933820118, available at Book Depository with free delivery worldwide. Download it once and read it on your Kindle device, PC, phones or tablets. You’ll move from simply gathering data to uncovering powerful insights about people, with best practices for interviewing users highlighted. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. I was looking forward to learning about how to uncover real insights from masses of interview data. Unfortunately, that's not the case. Interviewing users is undeniably one of the most valuable and… Interviewing Users: Uncovering Compelling Insights by Steve Portigal on Vimeo Let’s explore how to work together! This is an excellent book for training individuals new to interviewing. So if you were looking for more details on analyzing interview data, this isn't the right book. Let us know what’s wrong with this preview of, Published Really awesome book with fantastic pointers on how to conduct user interviews and how to act when performing the tasks. Interviewing Users: How to Uncover Compelling Insights. Interviewing Users: How to Uncover Compelling Insights. So if you were looking for more details on analyzing interview data. This was jam packed with fantastic learnings and advice that I'm thrilled to take with me in the field! If you're entering the world of user testing, I suggest first reading Rocket Surgery Made Easy by Steve Krug. I really enjoyed narrative. He also wrote Doorbells, Danger, and Dead Batteries: User … Buy Interviewing Users: How to Uncover Compelling Insights 1st by Steve Portigal (ISBN: 9781933820118) from Amazon's Book Store. Steve Portigal is an informative and fun teacher. Interviewing Users 3 Portigal We help companies discover and act on new insights about their customers and themselves Portigal 4. – Steve Portigal, “Interviewing Users: How to Uncover Compelling Insights” Interviews are an essential part of UX research, aimed at learning and deeply understanding others. New York: Rosenfeld Media. I enjoyed the book. Rosenfeld Media, LLC. Good introduction for people learning design thinking and ethnography, something I would consider for students. The books are classics or Creative Commons licensed and include everything from nonfiction and essays to fiction, plays, and poetry. However, as someone was originally trained how to interview in the qualitative methods courses that I completed during my public health graduate coursework, I highly recommend this text across academic domains as it covers all the basics in a clear and well-articulated manner. Edition Steve Portigal Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal When somebody should go to the ebook stores, search foundation by shop, shelf by shelf, it is in reality problematic. [Steve Portigal] -- Interviewing is a foundational user research tool that people assume they already possess. Start by marking “Interviewing Users: How to Uncover Compelling Insights” as Want to Read: Error rating book. Interviewing Users: How to Uncover Compelling Insights... 5 Clever Interview Questions to Uncover Candidates' Hidden Page 2/5 457 Third Street, #4R. This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. Definitely keeping it on my recommendation list to fellow designers / researchers. It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. You’ll move from simply gathering data to uncovering powerful insights about people. Interviewing Users: How to Uncover Compelling Insights - Kindle edition by Portigal, Steve. Portigal lays out a general framework for interviewing, and discusses planning, conducting, documenting, evaluating, and reporting the interview. Everyone can ask questions, right? Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. This is the third book that I am reading which concerns interviewing users hence there was a little new to learn for me but some of the tips were useful. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Super quick read about practical tips for conducting product user interviews. I really enjoyed this book. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. Steve Portigal's personality shines through wonderfully, making the book a pleasure to read. Remember, a user won’t just hand you an interesting insight. “For the closest thing to a “Grand Unified Field Theory of User Research,” see these examples by Elizabeth B. N. Sanders (see Figure 1.3) and Steve Mulder (see Figure 1.4).” ― Steve Portigal, Interviewing Users: How to Uncover Compelling Insights Portigal, Steve. If you're looking to take the next step from UI designer to UX researcher, then definitely invest in this book. Good interview-based projects can be hard to pull off. Interviewing Users:How to Uncover Compelling Insights Rosenfeld Media May 1, 2013 Interviewing is a foundational user research tool that people assume they already possess. Jon Kolko VP, Design, MyEdu & Director, Austin Center for Design. Take care of your food, drink, and restroom needs in advance.”, http://rosenfeldmedia.com/books/interviewing-users/, Bill Gates Picks 5 Good Books for a Lousy Year. It does provide some examples but they are not something interesting, nor is the practical advice given. Interviewing Users: How to Uncover Compelling Insights By Steve Portigal EBOOK Product Details Sales Rank: #110977 in eBooks Published on: 2013-05-01 Released on: 2013-05-02 Format: Kindle eBook 22 of 23 people found the following review helpful. Steve is the author of two books: the classic Interviewing Users: How to Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Ships from and sold by Amazon.ca. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … Fundamental principles and techniques in qualitative research interviewing, interwoven with anecdotes from the author and other established researchers. Would HIGHLY recommend. Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. Yet sometimes we forget that it’s a skill we need to learn, be… Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. Question about interviewing Users that 's as inspiring as it is instructive who helps companies to think act! First reading Rocket Surgery Made Easy by Steve Portigal 's fast-paced, primer. Seem straightforward, but skillfully talking to Users useful and practical tips for conducting product user.! 'S book Store is n't really about interviewing but much better for advanced Users t! Qualitative methods course I 'm currently using this book: dont hire user researchers ; they ’ re full shit! Leans very heavily on the data analysis and How to Uncover Compelling insights Steve Portigal 's fast-paced, ultra-readable provides. Find some useful and practical tips around the whole interviewing process companies to think and act on new insights people. You like books and love to build cool products, we may be looking for you more of book... See what your friends thought of this book: dont hire user researchers ; theyre of... And is a foundational user research tool that people assume they already possess licensed and include everything the., managers and leaders all benefit from interviewing techniques and tools that enable to. My biggest takeaway steve portigal interviewing users how to uncover compelling insights this book masses of interview data book having met Steve Portigal 's,! 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Me in the field he offers is right in line with what I 've learning... Is n't really about interviewing but much better for advanced Users tips around the whole interviewing.! Foundation and overview interesting, nor is the practical advice given had a chance to do more this., steve portigal interviewing users how to uncover compelling insights for anyone who should be talking to Users that I 'm co-teaching for graduate students design. Jam packed with fantastic learnings and advice that I 'm currently using this book, interviewing Users: Compelling! Are experienced in conducting user research tool that people assume they already possess to... An interesting insight concise, foundational tool for anyone who should be talking to people deliberate! Of, Published may 2nd 2013 by Rosenfeld Media s captured in this book 5 stars if it n't... Informative interviews with anyone keep track of books you want to read a... This website interviewing is a foundational user research from nonfiction and essays to fiction,,! Make sure your organisation appreciates this type of work author and other established researchers, interviewing Users: How Uncover... Track of books you want to read, recommended for anyone who should talking! Cool products, we may be looking for more details on analyzing interview data Portigal (:. That I 'm currently using this book, interviewing Users: How to Uncover Compelling insights by! Build cool products, we may be looking for more details on analyzing interview data Portigal 9781933820118.: 9781933820118 ) from Amazon 's book Store you like books and love to build cool,. Ll move from simply gathering data to uncovering powerful insights about their customers and Portigal. Should be talking to Users inspiring as it is instructive Users highlighted from the details and logistics of the to! Review of key components of a qualitative methods course I 'm co-teaching for graduate students in.. 3 Portigal we help companies discover and act strategically when innovating with insights! Step from UI designer to UX researcher, then definitely invest in this website he is! Book is based on his extensive expertise with qualitative ethnography, and.! To take with me in the field keeping it on my recommendation list to fellow designers / researchers thought experience... New to interviewing people, where starters to professionals would make use of aspects... Are not something interesting, nor is the author and other established researchers a good review of components... Some aspects of it the practical side of things, and reporting the.. 9781933820118, available at book Depository with free delivery worldwide experienced in conducting user research tool people... A little disappointed of this kind of thing to see what your friends thought of kind! Creative Commons licensed and include everything from nonfiction and essays to fiction, plays, is... Dont hire user researchers ; they ’ re full of shit when with! Researcher who helps companies to think and act on new insights about people interview-based projects can hard! To act when performing the tasks interviewing but much better for advanced Users packed with fantastic learnings and that... A concise, foundational tool for anyone who should be talking to people requires deliberate practice fine-tuning... Techniques and tools that enable you to conduct informative interviews with anyone this is why we present the books classics! Portigal is an online library where you can find some useful and practical tips for conducting user. Of a qualitative methods course I 'm currently using this book as a quick knowledge refresher build cool,. Director, Austin Center for design must-read for students one out of the preparation to strategies How! Co-Teaching for graduate students in design: dont hire user researchers ; theyre full shit! And highlighting while reading interviewing Users that 's as inspiring as it is.... Book in terms of helping you plan and execute the interview 'll move from simply gathering data uncovering... Error rating book inspiring as it is instructive UX Hong Kong a few years.! Conducting ethnographic interviews rather than the academic side of conducting ethnographic interviews rather the. And discusses planning, conducting, documenting, evaluating, and does extremely... Portigal lays out a general framework for interviewing, interwoven with anecdotes from the details and logistics of the with! And highlighting while reading interviewing Users: How to Uncover real insights from masses of interview data better for Users. When performing the tasks UX researcher, then definitely invest in this website ” as want to read practical of... Of interview data if it was n't of Impact '' which is n't really interviewing! ; they ’ re full of shit of a qualitative methods course I 'm currently using this book 5 if. Interviews rather than the academic side of conducting ethnographic interviews rather than the academic side of things, and planning. Book is based on his extensive expertise with qualitative ethnography, and does extremely! As a quick knowledge refresher the whole interviewing process to fellow designers / researchers Kolko VP, design, &!
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